As salesforce.com consultants, we can never stress the importance of ensuring user adoption enough. Investing in a system like salesforce.com is a big step in the right direction for your organization, but to get the most out of your investment, you need to work with a team that understands your needs. Just as important, your consultant and your staff need to be focused on a long-term relationship that accounts for any potential obstacles to user adoption.

With our knowledge of salesforce.com best practices and our training materials, MK Partners puts you in a great position to overcome any obstacles you might encounter following your implementation. With that said, we know that systems evolve, business processes change, and there is a learning curve in using salesforce.com. Our long-term client relationships focus on resolving any issues that arise over time. Recognizing critical success factors for implementation is the first step to a successful rollout, which is why we were big fans of this article: Salesforce.com: 6 Areas To Watch After Rollout.

Do you agree with the 6 factors mentioned? Do you have any to add to the list that were key to your implementation?