Workplace Efficiency by MK Partners » News

Cloudforce Customer & Developer Conference: June 22, 2010

Matt Kaufman — Thu, 27 May 2010 15:07:07 +0000

Salesforce.com is hosting an all-day event on June 22, 2010 at the San Jose Convention Center. The event is being marketed to customers and developers but with a mix of non-technical and semi-technical breakouts. The agenda has an emphasis on Chatter but there are some other interesting topics as well.

Registration and Event Details are available at salesforce.com/events.

Salesforce.com Event: June 17 in Long Beach, CA

Matt Kaufman — Wed, 26 May 2010 15:43:17 +0000

Salesforce.com is holding a Cloudforce 2 city tour in Southern California on June 17, 2010. The event is being held at the Westin Long Beach and all attendees will receive a complimentary copy of Service Cloud for Dummies (co-authored by MK Partners’ very own Matt Kaufman).

Registration Link

June 17, 12:00 – 6:30 p.m.
The Westin Long Beach

12:00 – 1:00 p.m. Registration & Expo
1:00 – 2:30 p.m. Keynote: Welcome to Cloud 2
2:30 – 3:00 p.m. Break & Expo
3:00 – 4:00 p.m. Breakout Sessions
4:00 – 4:30 p.m. Break & Expo
4:30 – 5:30 p.m. Breakout Sessions
5:30 – 6:30 p.m. Reception & Expo

Real Capital Markets Chooses MK Partners

nberkowitz — Tue, 09 Mar 2010 17:52:52 +0000

Real Capital Markets, a company that provides custom web marketing, a Virtual Deal Room®, and qualified principal/buyer database for the commercial real estate industry, has selected MK Partners to optimize its use of salesforce.com. Real Capital Markets came to MK Partners because it felt it was not leveraging the full functionality of salesforce.com. Specifically, MK Partners will focus on modifying salesforce.com to better help Real Capital Markets track and monitor the tasks and data associated with its sales funnel, pending deals, and automate the ability to process service agreements within salesforce.com.

MK Partners is excited to bring Real Capital Markets the results it seeks and welcome them to the long list of businesses who have relied on MK Partners to better enhance their processes and service.

Introducing Monthly Giveaways

Matt Kaufman — Thu, 04 Mar 2010 13:00:35 +0000

Starting next week, MK Partners will be hosting monthly giveaways for our loyal blog readers. Once a month, on a random day, we will have a post detailing the prize and what you need to do to enter. The prizes will at first consist of licenses for our products, but we are actively working on getting our partners to participate too. The details on what you have to do to enter will be in the blog post.

For this first giveaway, we’re going to give you some extra hints. The post will be published on Wed 3/10 at 8am PST. In order to enter you will have to be one of the first 10 people to comment on the post. The prize will be a 1 year org-wide license to our latest product Who’s Money?, a $500 value. Who’s Money? is an automated calculation engine that will let you see how many Opportunities (Donations or Gifts) are related to a Contact and how many dollars they are worth. The product uses the very latest features in salesforce.com that came out in the Spring ‘10 release.

For more information about Who’s Money? visit our new products page at www.mkpartners.com/products-services

Whipple Russell Architects Joins the MK Partners Client List

nberkowitz — Tue, 02 Mar 2010 17:59:30 +0000

Whipple Russell Architects, an architecture firm, has selected MK Partners to optimize its use of salesforce.com. Without a dedicated IT staff, Whipple Russell Architects came to MK Partners to leverage the full functionality of salesforce.com. Specifically, MK Partners employed a Consulting On-Demand solution to sync MS Outlook with salesforce.com and developed web-to-lead forms so Whipple Russell Architects could better manage its correspondence and generate more leads.

With our Consulting On-Demand package, organizations contact an MK Partners salesforce.com expert as needed to implement immediate solutions to salesforce.com obstacles.

MK Partners is excited to bring Whipple Russell Architects the results it seeks and welcomes them to the long list of businesses who have relied on MK Partners to better enhance their processes and services.

Upcoming California salesforce.com events

Matt Kaufman — Fri, 26 Feb 2010 15:35:39 +0000

Salesforce.com has two in person events coming up in the next few months. If you’re an experienced Administrator that wants to start building out custom functionality, we recommend the Admin to Hero Roadshow. If you’re brand new and don’t really know where to start then the Cloudforce 2 Essentials is a good place. Here are the details.

Admin to Hero Roadshow: Free Force.com training session
Mar 16, 2010
9am or 1pm
salesforce.com
900 Concar Dr
San Mateo, CA 94402

Cloudforce 2 Essentials: Sacramento
Apr 8, 2010

Hyatt Regency – Sacramento
1209 L Street
Sacramento, CA 95814

New force.com Sites powered Contact Us page

Matt Kaufman — Wed, 24 Feb 2010 13:00:55 +0000

MK Partners is proud to announce that we have a new Contact Us page on our website. Our former Contact Us page was a web-to-lead form that submitted new leads directly into our salesforce org. It was very good at what it did, but we really needed a more powerful page.

Our new Contact Us page is powered by force.com Sites and it does much more than just enter leads into salesforce. The new page dynamically changes the questions on the screen based on why you are contacting us. If you’re contacting us for product support it you have to fill out questions related to the issue. If you’re contacting us for sales you have to fill out questions related to your project. But wait, there’s more, not only do the questions on the screen change, but the resulting record in salesforce changes too. Support inquiries turn into cases and sales inquiries turn into leads!

We fell this upgrade is is long overdue for us, not only because we are such proponents of using force.com Sites but also because it improves our efficiency and helps us respond faster to support requests.

If you’re interested in having MK Partners create a custom force.com Sites powered page for your website, fill out our Contact Us form at http://www.mkpartners.com/contact

Salesforce to follow Google and stop supporting IE 6.0

Matt Kaufman — Thu, 11 Feb 2010 19:57:07 +0000

In the last week both Google and Salesforce.com have made announcements that they will stop supporting IE 6.0 later this year. While the two companies have close ties, this doesn’t appear to be an attack on Microsoft but rather just a push to take advantage of the latest (and future) web technologies which IE 6.0 doesn’t support.

Even though the announcement states that the change will not occur until the end of 2010, some users on IE 6.0 have already reported minor issues since the Spring ‘10 release. Our guess is that these issues will be fixed with a maintenance release over the next few weeks, something that is common after a major salesforce.com release.

Over the next year, prior to the official desupport of IE 6.0, Salesforce.com will be releasing some pilot enhancements which require an explicit opt-in. This may explain why the new look and feel demonstrated at Dreamforce is not generally available yet. Salesforce.com has stated that it will be made available after all servers have been upgraded to the Spring release, scheduled to occur this weekend.

What browser do you use? Let us know in the comments.

Invisible Children tops Chase Community Giving List

Matt Kaufman — Wed, 10 Feb 2010 15:27:43 +0000

MK Partners is extremely please that Invisible Children, one of our clients, was recently voted to the top of the Chase Community Giving List. As the winner of the contest. Invisible Children will receive 1 Million dollars from Chase to further their mission.

We worked very closely with Invisible Children last year to implement salesforce.com to manage their inventory and touring educational groups. Their implementation has been extremely effective and was even featured at Dreamforce ‘09.

You can learn more about Invisible Children and they great work they do at their website www.invisiblechildren.com.

Chris Balme of Spark wins Ashoka Fellowship

Matt Kaufman — Mon, 08 Feb 2010 13:00:07 +0000

MK Partners is extremely please that the executive director of one of our clients recently won an Ashoka Fellowship. The lucky winner is Chris Balme of Spark. Spark is the only youth empowerment program in the country that addresses the dropout crisis by re-engaging at-risk students through hands-on, individualized apprenticeships.

We worked very closely with Chris last year to fully power and integrate their website’s online giving portal with salesforce.com. The portal has been a huge success and was even adopted by one of Spark’s sister organizations.

You can learn more about Spark and they great work they do at their website sparkprogram.org.

Way to go Chris!