We received an email from Salesforce notifying us that force.com Sites will be down during the upcoming Winter ’10 upgrade window. As you may know, MK Partners is already using Force.com sites to power a portion of its website and has plans to use it more (stay tuned next week). While our website is a valuable tool and one that we would not want to be without, we still have confidence in force.com Sites and will not change our plans due to maintenance releases like this one.
From the beginning, we have recognized that WordPress (the Content Management System that powers our website) is an amazing tool that makes it very easy to setup a professional website with a blog. Our strategy is to leverage WordPress for our home page, blog, and static content and then leverage force.com Sites for dynamic content that needs to interact with salesforce.com. So during the Winter 10′ maintenance window, visitor to our website will be able to view our homepage. blog, and other static content, but will not be able to apply for a job at MK Partners. Since the window is on a Friday night, we’re not too concerned because we encourage our employees to have an active life outside of work and hope that any potential candidates would too.
For those of you that didn’t get the email and want to read it, we’ve included it below.
You are receiving this email because we have identified you as a system administrator of Force.com Sites and wanted to make you aware of best practices as related to salesforce.com major release windows.
Salesforce.com plans three (3) major feature releases each year. During these releases, we conduct a release maintenance window. Because Force.com Sites are directly served from your company’s Salesforce organization, Force.com Sites availability is directly related to your Salesforce organization’s availability and up time. For all major releases, including the upcoming Winter’10 release, your Salesforce organization and Force.com Sites will be unavailable during your organization’s release maintenance window. During the maintenance window, your end users will see a Force.com branded maintenance page when they try to access your site via HTTP.
How am I notified of major releases?
One month prior to every major release, salesforce.com sends release communication to system administrators of every Salesforce organization to make them aware of the upcoming release maintenance window. Additionally, these dates are updated on our Trust site.
For the upcoming Winter ’10 release, please visit http://trust.salesforce.com/trust/status/#maint to understand release maintenance window for your Salesforce organization and related Force.com Sites.
Are there best practices I should follow?
Salesforce.com recommends that you inform your end users, as well as any other Salesforce stakeholders, of the release maintenance windows and related Force.com Sites unavailability.
How can I get more information?
For information on our upcoming Winter ’10 release features, visit the Salesforce Community “New Release Resources” page for information on new features, release notes, and much more. For any additional questions, please contact salesforce.com Customer Support.
Best regards,
-salesforce.com Customer Support