By the end of this week the Winter ’22 release will be live in production orgs everywhere so, if you haven’t already read through the release notes and kept up with the highlights, this is your last chance to really do some prep before your more connected users start asking questions about new features, updates, and upgrades!
Luckily, Salesforce is again making it easy for admins and devs everywhere to get a crash course in the most significant improvements with another handy, helpful trailhead module — Winter ’22 release highlights!
You can log into your trailhead account, navigate to the module, and earn your Winter ’22 release badge right now!
The trails are broken out by product and use-case to make it easy to just hit the highlights that are most relevant to you and your org (if you don’t feel like earning the entire badge).
In sales, you’ll see how Pipeline Inspection Enhancements use new AI-powered close date predictions to see which sales opportunities are most and least likely to close within each month.
On the marketing side, you’ll see how enhancements to Salesforce CDP get a complete picture of every individual, intelligently engage with your customers, and deliver new levels of personalization.
Follow the link right here to watch the video directly.
And, on the Service side, see how you’ll be getting more control over your displays, the ability to build rich, impactful Flow screens that mix multiple columns and sections, and show more information in an easier-to-read presentation.
Again, follow the link right here to jump straight into the video.
All that and more. There are trails from everything from Success to Integrations and, as always, if you’d like a more personalized look at how the update will be affecting your Salesforce instance and use-cases, drop us a line and we’ll be happy to take a look at your org and run through the relevant updates with you.
Until next time, keep working hard, smart, and happy. We’ll see you in the cloud.